I'm launching a B2B SaaS product in a crowded space. Right now, our "brand" is basically a logo I made on Canva and a shaky value proposition. We're getting early traction, but I know we need to stand out. Is professional startup branding something you do right at the beginning, or is it a "figure out product-market fit first" thing? If we do hire help, what should we realistically expect—just a nicer logo, or something more strategic that actually impacts growth?
This is one of the most common and crucial dilemmas for founders. The answer is timing: you shouldn't spend a fortune on day one, but you also can't wait until after product-market fit because your brand is the lens through which the market perceives your solution. Think of it as building the foundation of your house—you need it before you put up fancy walls. Early-stage branding is less about expensive aesthetics and more about nailing your strategic foundation: your core promise, your differentiator in that crowded market, and the messaging that makes your early users care. This clarity should guide everything from your website copy to your sales pitches. Hiring the right help means finding partners who work with startups—they should offer flexible engagements, ask deep questions about your business goals, and deliver a strategic framework, not just assets. A good outcome is a coherent story and visual system that resonates with your specific audience, makes your product feel inevitable, and scales with you. For a solid guide on navigating this process, including how to evaluate agencies and what specific services to look for, check out this resource on startup branding. It breaks down the when, why, and how.